Terms & Conditions

Business Name: Wrap Things
Effective Date: 27/05/25

 

Bookings & Deposits

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• All bookings must be confirmed in writing (email or message).

• A non-refundable deposit is required to secure your event date.

• Bookings are not confirmed until the deposit is received.

• Final guest numbers must be confirmed no later than [X days] before the event.

 

Payments

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• Full payment is due 7 days before the event.

• Late payment may result in cancellation without refund of the deposit.

• We accept payments via [list accepted payment methods].

 

Cancellations & Refunds

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• If you (the customer) cancel your event, no refunds will be issued.

• If we (the business) cancel for any reason, you will receive a full refund, including your deposit.

• In the event of rescheduling, we will do our best to accommodate your new date, but cannot guarantee availability.

 

Food Allergies & Dietary Requirements

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• It is your responsibility to inform us of any allergies or dietary requirements at least 7 before the event.

• We will take reasonable care to accommodate these, but cannot guarantee the absence of allergens.

 

Liability

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• We are not liable for any damage, loss, or injury sustained during your event unless caused by our proven negligence.

• We are not responsible for delays or failure to deliver due to circumstances beyond our control (e.g. extreme weather, road closures, public health emergencies).

 

Use of Client Information

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• We only collect your name, phone number, and email to respond to enquiries and communicate about your event.

• We do not share or sell your information. See our Privacy Policy for more details.

 

Changes to These Terms

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We may update these Terms and Conditions from time to time. Any changes will be shared with clients and/or published on our website.

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Last Updated 27/05/25